Business Office Volume and Gross

Raise your Business Office Performance

We help Business Managers develop the skills to understand the customer and recommend finance and insurance products to protect both them and their investment. Higher product penetration rates and gross profit retention in this one department can generate massive increases in the bottom line for your dealership!

Tracking performance is always essential. From goal setting to daily penetration reports we work with your Business Managers to optimize their Presentation Skills and Penetration rates per product segment.

How we work

Our processes are highly communicative and customer-centric focused. We teach your Business Managers to be masters of building value and selling the benefits of your products. Our unique style of engagement and story-telling removes the stress of selling and replaces it with exceptional communication providing outstanding results!

Fast Start

The days of lengthy onboarding to gain top-level performance are a myth! Our program will take new hires to high levels quickly and consistently.

How we get the results

With a change in mindset and a fresh strategy, we start off with a strong competitive advantage over most training programs. When we teach your team to communicate differently and build value in our products relevant to the customer, your results will skyrocket!

Mental State Training

The mental state preparation for your Business Office Team is not only essential, it is foundational to the successful development of each Business Manager.

They will gain knowledge and techniques to prepare them for everything that the job can throw at them and turn objections into closing opportunities!

Setting Goals and Measuring Performance

Measure what Matters and use that information to challenge, progress, and reward your Business Managers. Learning to set goals and adjust benchmarks progressively is a critical part of our proven structure.

Get Performance Now

You can expect results to improve rapidly financially and in customer satisfaction.

How we Train your Business Managers

Training Methods and delivery styles

All of our delivery methods provide the highest level of experiential learning. We quickly build the mindset and confidence in your people by giving them proven tools, structures, and the "how to" present benefits personalized to the customer and smash your existing penetration rates! All of our trainers walk the talk!
They are highly experienced professionals that deliver motivating training sessions with loads of interactive proactive sessions to build capability and capacity to perform at the highest levels.
Live In-Store Training Session

Face to Face in your store is the ultimate in personal engagement. There sessions are perfect for small to medium sized groups delivered in your dealership
Online Live Interactive Training Sessions

These sessions allow for the ultimate in training agility. Any time, any place with top technology in online platforms allow for experiential live training delivered where and when you need it
High-Performance Live Supportive Coaching

Powerful online live coaching sessions review performance and provide coaching element where each person need help in there development. We review performance against the progressive benchmarks and adjust the bar to drive continuous improvement!

Certification

We build top-performing Business Managers quickly. The days of requiring months of experience to get to top-level performance numbers are gone with our proven onboarding and continuous coaching programs

Fast Start
Mental state foundation training
Value-based sales processes
Total transparency
Selling with total honesty and integrity
Mastery of Business Office Skills

Our Trainers

All of our trainers walk the talk! They are highly experienced professionals that deliver motivating training sessions with loads of interactive proactive sessions to build capability and capacity to perform at the highest levels.