“…we produced 30% more overall gross on half the volume and still maintained market share. That absolutely could not have happened without the right processes for these times."
“2018 ended on a high note for new vehicles – a 7th consecutive record year & 31 years at #1. Plus the successful implementation of both Toyota Experience/Drive Happy and a Hospitality strategy across the entire dealer network. A large part of that success is due to the partnership between TNZ, TFS and Automotivaters as we continue to lift the professionalism and performance of our sales team here in NZ. “
Neeraj Lala – Toyota New Zealand
“Whether you are 3 months in the chair or 30 years in the chair, if this course becomes available to you, it should be non-negotiable to go to it."
To insure the best experience for each of our participants we require that everyone must get a quick check of their gear and workspace. This is a free service but must be done prior to taking any of the live courses.
PC or Mac with Zoom Downloaded
Headset or earbuds with microphone capability
Balanced light in the room and avoid back lighting
Video camera with minimum 720 resolution
Be plugged into a power source so battery levels are never a concern
Charge Headsets prior to the start or have the cable installed and plugged in
Recommended for a Premium Experience
Must have all minimum requirements plus:
2nd Monitor to split the Video Cameras and the Presentation Content
Video camera with minimum 1080 Resolution
Full headset rather than earbud with a microphone capability
External mouse and keyboard
Private space and personal preparation
It is very important that your personal space is quiet and free of distractions or background noise. If your background noise is distracting we will need to mute your microphone.
Be sure that your cell phone is in turned off! It is unacceptable to step out to take or make a phone call. You will be getting a short break every hour!
Have a pen and notepad handy.
Pour yourself a coffee and get fired up about participating!
We start on time without exception so you must be on time and available without disruption for the module.