“…we produced 30% more overall gross on half the volume and still maintained market share. That absolutely could not have happened without the right processes for these times."
“2018 ended on a high note for new vehicles – a 7th consecutive record year & 31 years at #1. Plus the successful implementation of both Toyota Experience/Drive Happy and a Hospitality strategy across the entire dealer network. A large part of that success is due to the partnership between TNZ, TFS and Automotivaters as we continue to lift the professionalism and performance of our sales team here in NZ. “
Neeraj Lala – Toyota New Zealand
“Whether you are 3 months in the chair or 30 years in the chair, if this course becomes available to you, it should be non-negotiable to go to it."