To ensure the best experience for each of our participants we require that everyone must get a quick check of their gear and workspace. This is a free service but must be done prior to taking any of the live courses.
PC or Mac with Zoom Downloaded
Headset or earbuds with microphone capability Balanced light in the room and avoid backlighting Video camera with minimum 720 resolution Be plugged into a power source so battery levels are never a concern Charge Headsets prior to the start or have the cable installed and plugged in.
Recommended for a Premium Experience
You must have all minimum requirements plus:
2nd Monitor to split the Video Cameras and the Presentation Content
Video camera with minimum 1080 Resolution
Full headset rather than earbud with a microphone capability
External mouse and keyboard
Private space and personal preparation
It is very important that your personal space is quiet and free of distractions or background noise. Do not plan to attend training from your desk in the showroom environment!
If your background video & noise is distracting we will have no other option but to disconnect you from the course.
Be sure that your cell phone is in turned off! It is unacceptable to step out to take or make a phone call. You will be getting a short break every hour! Have a pen and notepad handy.
Pour yourself a coffee and get fired up about participating!
Start Times We start on time without exception so you must be on time and available without disruption for the module. Book and get a quick tech check here. Daily Schedule:
These action-packed courses will propel you in your professional sales career! We need your full engagement for the entire time.
Please bring a pen and notepad, a personal workbook will be provided for the sessions and take-away.
be sure that your earbuds or wireless headsets are charged and charger is available Test your camera and microphone 10-minute pre-start
clear your workspace and ensure that your light good without any backlight If you are at home be sure that others in the household or workspace know you are on a live call. Microphones are sensitive and will pick up the background noise. close all unrequired computer programs and turn off your notifications. Open your registration email and click on your Zoom link to start Zoom and connect to your session. Have your workbook and pen handy. Turn your phone to silent! Start 9:00 AM – 12:00PM for morning or 1:00 PM – 4:00PM sharp for afternoon sessions.
You will get breaks during each session.
Enjoy your course and most importantly enjoy using the new skills you will learn to improve the customer experience and your incomes!