“The state of being comfortable, healthy or happy.”

Well-being programs have been proven to improve employee productivity, job satisfaction and engagement. Additionally, they can lead to improved physical health among employees by promoting healthy lifestyle choices such as regular exercise, proper nutrition and even mental health practices. These types of benefits will help create a healthier work environment in which everyone can thrive while still achieving the business goals you need.

70 % of employees enrolled in well-being programs have reported higher job satisfaction. 

Companies with employee engagement programs have 233% higher customer loyalty.

A well-being program will result in tangible workplace improvements for both individuals and organizations alike, ones that extend far beyond just increased productivity or retention rates.  

Persist with confidence knowing these investments are crucial when navigating through unprecedented change periods like now.

Build an essential platform focused around building relationships between yourself & your teams  by enabling growth at every level amidst the new normal that we face right now. 

Learn about Sensory, Environmental and Community Impacts and how they influence our well-being.

The benefits of mindfulness at work:

• Self-control
• Tolerance
• Concentration
• Mental Clarity
• Emotional intelligence
• Resilience
• Social connection
• Task performance

The importance of Mindful Communications

Digital

Electronic Etiquette
Email Signature + Voicemail
Preferred Method of Contact

In-Person

Share the “why” – background info
Proximity + Protocols
Body Language

Active Engagement

Intentional Interactions
Time Management
Distractions

Mindful Body Language

Learn about Open and Close Influence via:

• Voice
• Face
• Body and Posture

Work-Life Balance

Understand work-life balance challenges and how you can improve your quality of life!

“A state of well-being that allows a person to effectively manage multiple responsibilities at work, home and in their community. Work-life balance is different for everyone, and it supports physical, emotional, family and community health and does so without grief, stress, or negative impact.”

Work boundaries are important because they safeguard:

• Time
• Energy
• Purpose
• Feelings of fulfilment

Learn about Personal, Physical and Communicative Strategies!

Time Management Tools

“The Process of organizing and planning how to divide your time between different activities"

Time management is important because it:

• Reduces stress
• Reduces procrastination
• Improves quality of work

What is Stress

“A feeling of emotional or physical tension. It can come from any event or thought that makes you feel frustrated, angry, or nervous."

Learn about Acute vs Chronic Stress and how it impacts your body in various ways.

• Musculoskeletal
• Respiratory
• Cardiovascular
• Endocrine
• Gastrointestinal

Learn about how your Sympathetic and Parasympathetic Nervous Systems react to various situations. 

Self-Regulations is regulating without intervention.

These powerful techniques affect your:

• Focus
• Emotion control
• Impulse resistance
• Short term memory

Learning to Pause and Reflect, along with methods to recalibrate ourselves, helps protect us against the forces of accumulated stress.

Methods include:

• Internal dialogue
• Setting your own Numeric Rating
• Journals
• Meditation
• Bucket tool

To build a great team, we need to become educated and aware of how stress affects others and how we can recognise these indicators and adjust our approach to gain better outcomes.

Understand the Signs and Symptoms

• Physical
• Cognitive
• Emotional

An example

“It’s Friday morning, and you’ve just completed this workshop. You head back to your workspace and start to tackle your to-do list for the rest of the day. You have to send an email to your entire department regarding a project that’s due next week. Before finalizing the email, you need your colleague to review and approve the details.

You head over to their workspace and immediately notice the tension. Their jaw is clenched, and their shoulders are up at their ears. You mention the email and ask if they can review it before they leave for the day. In an agitated tone, they say, “I have way too much on my plate today and can’t even think about making a decision around that right now.”

What should we do?

Everyone has a tipping point. We need to control the things we can to preempt and prevent our own spillovers.

There are things we can do to give ourselves Basic Psychological First Aid.

We can influence:

• Environment
• Comfort
• Connection
• Self-empowerment

 Case study example

“

You have just come back from your lunch break feeling refreshed and satiated. As you get out of your car you see a customer fuming with rage, billowing out of the building. As you approach the entrance a newer employee is standing in the lobby, red-faced and shaking. There are several people around and the new employee looks slightly distraught.

You make eye contact with the new employee then your phone starts to ring. It’s your friend calling to discuss weekend plans. You are about to answer the call when the fuming customer barges through the door. The customer immediately approaches the new employee causing a scene."

What signs/symptoms of stress did you observe?

What tools or practices could you use to support them at this moment?

You will have several downloads for your own personal use to help you to understand, plan and maintain your Well-being in the workplace and home.

• “This course really opens up your mind!"

• “Gives you the tools that you need to deal with stress in the workplace and also carry that into personal life as well." -Service Advisor, 6 years

• “The program is a great resource to gain knowledge and to build skills and tools to improve workplace well-being." – Administration Manager, 14 months

• “Something I have taken away is other peoples body language. For example for my foreman, I can go in and gauge pretty quickly if he is stressed out. If he is, I can re-adjust what I am going in for. Maybe if I was asking him to do something, I don’t need to use him and I can ask someone else.”

• “I’ve definitely increased self care. It might be something as little as getting my nails done or making the doctors appointment that I had been putting off for ages. Just catching up on things that you know, you have to prioritise to get done otherwise they stay on the back burner.”

• “I get a lot of stress around flying so I used the reframe statement from stress management on the plane to chill out." – Service Advisor, 6 years

• “I get stressed really, really easy so I definitely have been doing the breathing. I think the breathing is really good. I said to some of the others, it’s a good thing to do at night time if you can’t get to sleep." – Administrator, 22 years

• “I've always believed you needed to be tough to get through my job. I was really missing the realities of what caused me to internalise stress and how I could improve it. It really made a huge difference!"