Business Manager Professional Development Masterclass – Toronto, ON – May 18th, 2023
Business Manager Professional Development Series
A must-attend for Business Managers
Course Duration and Delivery: Live Training – 1 Full Day of Live Instructor-Led training Onsite. Methods: Interactive Instruction, Trainer-led Group Discussion, Practical Skills Exercises.
Raise your Business Office Performance
We help Business Managers develop the skills to understand the customer and recommend finance and insurance products to protect both them and their investment. Higher product penetration rates and gross profit retention in this one department can generate massive increases in the bottom line for your dealership!
Tracking performance is always essential. From goal setting to daily penetration reports we work with your Business Managers to optimize their Presentation Skills and Penetration rates per product segment.
All of our trainers walk the talk! They are highly experienced professionals that deliver motivating training sessions with loads of interactive proactive sessions to build capability and capacity to perform at the highest levels.
Owner and General Manger of Direct Nissan and Erinwood Ford, Mississauga, ON
“I have been using Automotivaters for both of my dealerships, Erinwood Ford and Direct Nissan for over 2 years. Their training programs have been game changers from my staff. I've experienced massive increases in my sales and service. Quantifiably our F&I Departments have seen an increase of $800 plus per copy"
Our processes are highly communicative and customer-centric focused. We teach your Business Managers to be masters of building value and selling the benefits of your products. Our unique style of engagement and story-telling removes the stress of selling and replaces it with exceptional communication providing outstanding results!
The days of lengthy onboarding to gain top-level performance are a myth! Our program will take new hires to high levels quickly and consistently
Mental State Training
The mental state preparation for your Business Office Team is not only essential, it is foundational to the successful development of each Business Manager.
They will gain knowledge and techniques to prepare them for everything that the job can throw at them and turn objections into closing opportunities!
How we get the results
With a change in mindset and a fresh strategy, we start off with a strong competitive advantage over most training programs. When we teach your team to communicate differently and build value in our products relevant to the customer, your results will skyrocket!
Setting Goals and Measuring Performance
Measure what Matters and use that information to challenge, progress, and reward your Business Managers. Learning to set goals and adjust benchmarks progressively is a critical part of our proven structure.
Get Performance Now
You can expect results to improve rapidly financially and in customer satisfaction.
How we Train your Business Managers
Training Methods and delivery styles
All of our delivery methods provide the highest level of experiential learning. We quickly build the mindset and confidence in your people by giving them proven tools, structures, and the “how to" present benefits personalized to the customer and smash your existing penetration rates!
All of our trainers walk the talk!
They are highly experienced professionals that deliver motivating training sessions with loads of interactive proactive sessions to build capability and capacity to perform at the highest levels.
Business Managers can no longer “wing it” and achieve high levels of success. Sales is not just a product business; rather, it is more a people and relationships business.
We teach Business Managers to adopt a structured approach to their decision-making process, as it produces more consistent high results. Failure to have a structured approach exposes the Business Manager to the danger of prejudging the client and not giving every client the opportunity to say “YES” to the F&I products and services offered.
Our mission is to assist Business Managers in enhancing their professional image and expertise, as well as instructing them on how to successfully gain the trust of their clients. Additionally, we provide guidance on how Business Managers should act and present themselves professionally and maintain a professional appearance and environment.
Our focus is teaching Business Managers how to become more successful by assuming a leadership role, prioritizing the client's needs.
We also teach Business Managers how to guide clients towards their goals and focusing on helping the client rather than selling to them. Furthermore, it is important to facilitate the client's decision-making without manipulating them. While price may be the starting point, it is essential to help clients discover which products and services meet their needs to achieve mental ownership.
We help Business Managers identify challenges that can occur when the Sales Consultant is turning the customer over to the Business Manager. We also provide solutions for effective turnovers and smooth transitions for both departments.
We coach the F&I Department in best practices, effective communication skills, team skills, top-tier strategies and tactics, proven methodologies, goal setting, and responsibilities.