Cameron Marshall
Executive Management & Senior Trainer
Service Advisor Selling Skills and Customer Communication
Course Description and Key Learning Elements
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Our service department services solve only 5 basic customer needs and everybody wants them! Take control of our schedule and stop lighting your own hair on fire. Conceptual selling to fill more needs and increase labour and parts sales! |
Participant feedback
What did you like most about the program?
- Good
- Likes all about it
- First part of the introduction was super interesting
- Two way communication was excellent
- Improving my sales skills and bring me to another level
- The way it motivates and change my closing style
- Role Play sessions
- Skill of closing sales / Dealing with customers using a proper way
- Role Play
- The self introduction style
- The way it motivates and improves
- How to present and lead the customer
- Role-play sessions
- I can learn all the steps and the way to talk to the customer more confidently
What would a strong testimonial from you say?
- Helpful to me
- I will sell at one more car a week because of this course
- Great course / great instructors
- All the consultants should learn from you guys
- This will certainly improve my knowledge in the future
- Thank you so much, this helps me a lot
Available Trainers
Cameron Marshall
Dan Leboe
Win Winofsky
Mark Keene
